Shipping Policy

Shipping Policy

Order Processing Time

All orders are processed within 1-2 business days. Orders placed after 5 PM GMT on Fridays will be processed the following Monday.

Shipping Methods and Delivery Times

We offer free express delivery on all products. Once your order is processed, delivery typically occurs within 3-5 business days. Please note that delivery times may vary based on your location and external factors beyond our control.

Shipping Destinations

We currently ship to addresses within the United Kingdom and Ireland. At this time, we do not offer international shipping outside these regions.

Order Tracking

Upon dispatch, you will receive a confirmation email containing your tracking number. You can use this number to monitor your shipment's progress through our carrier's tracking portal.

Shipping Charges

We are pleased to offer free express delivery on all products without hidden charges.

Delivery Issues

If you experience any issues with your delivery, such as delays or non-receipt, please get in touch with our customer service team at sleepwell@dfibeds.com or via Phone (NI/UK): +44 28 3839 9669 within 7 days of the expected delivery date.

Returns and Refunds

For information on returns and refunds, please refer to our Refund Policy.

Contact Us

If you have any questions or need further assistance, please get in touch with us at: